SERVICES, TERMS AND CONDITIONS

 









SERVICES

 
Transfer:

 
You can book a transfer from/to Boryspil and Zhulyany airports and from/to the Central Railway 
 Station.
  • Kyiv (apartment)--Boryspil Airport --------------- 240 UAH (US $ 30)
  • Borispil Airport—Kyiv (apartment) --------------- 240 UAH (US $ 30)
  • Kyiv (apartment)--Zhulyany airport     ---------- 100 UAH (US $ 13)
  • Zhulyany airport--Kyiv (apartment)     ---------- 100 UAH (US $ 13)
  • Kyiv (apartment)--South Railway Station -------- 80 UAH (US $ 10)
  • South Railway Station--Kyiv (apartment) -------- 80 UAH (US $ 10)
The least expensive transportation from Boryspil International Airport to the Central Railway Station (South exit) is by Sky Bus. The bus will take you via Kharkivska metro station to the South exit of Kyiv's Central railway station. Fare: 40 UAH to the South exit o Kyiv's Central railway station or 25 UAH  to  Kharkivska metro station. 

The bus leaves every 20 minutes, at night - every 50 minutes. 
For more detailed information visit the official site of Boryspil Airport:  kbp.aero 
In Lviv - from Airport - 100 UAH ( US 12 $)
           from Lviv Railway Station - 80 UAH ( US 10 $).

Express Booking:


We can provide you with an apartment within 30 minutes (subject to availability). Please contact us directly by phone.


Cleaning of the apartment:


The apartment is cleaned every 5 days (includes change of linen and towels). Extra cleaning is available at an additional cost free.


Translation service: 


 Do you need an interpreter? We can help you:  
         15 Euro / per hour   
         100 Euro / a day.

 Receipt of payment:


We will dladly issue a receipt for your stay  in our apartments. Please advise us ahead of tine, if required.

TERMS AND CONDITIONS

How to book an apartment with our site?

Choose the apartment that suits you, fill in the form and click «Send» button. Your request will be processed by our manager within 24 hours. You will receive a reply with confirmation or offer for another apartment.

Booking conditions

Every apartment presented on our  website can be booked for a specific date when the term of the lease exceeds 2 nights. 
We do not guarantee a specific apartment booking in advance for 1 day lease. In this case, we can offer you:
  • Booking upon arrival. You can call upon arrival in Kyiv and we will offer you an apartment available at that time. The apartment address and exact cost will be notified only on the day of arrival. We do not guarantee 100% that will be able to accommodate you but will try to find you a vacant apartment.
  • Please let us know your arrival time.

Payment for accommodation

The client guarantees the booking by a deposit. 
Once you have received confirmation of apartment availability, you should transfer the amount for one day's rent to our account.
The deposit amount is included in the total cost and deducted upon the final payment for the entire period of stay. Final payment is due upon check-in.

Method of payment: Credit card or cash. On-line payment is possible with Visa, Mastercard, 
Transfer of funds to the card «PrivatBank», Privat Money
Your credit card issuing bank should allow possibility of paying with your card through the Internet in Ukraine. In addition, the payment system may offer a procedure of verification of your credit card as a way to combat fraud in the online acquiring.

Attention: When paying your deposit by credit card, you will be asked  to confirm that you are the owner of the card.
We appreciate your understanding in this matter.

Rules of settlement and residence

  • After receipt of payment we will send you a booking confirmation with the address of the apartment and the contact phone    number. When you check-in, we will sign a temporary contract and give you the keys.
  • On the day of your departure, our manager will come to the apartment to collect the keys, check that all appliances and   furniture are in working order and, if necessary, issue accounting documents and payment receipts (including for the transfer).
  • Pets are not allowed in the apartments.
  • All apartments presented on this website are subject to general housing rules.
  • Please keep quiet after 22-00.
  • Please keep the stairs and the area near your apartment clean.
  • Check-in from 15-00. Check-out before 12:00 (if necessary, we try to meet the customer, but early check-in and late   check-out must be discussed in advance). Express booking is possible.

Cancellation

In case of no show or cancellation of your booking less than 3 days before the arrival date, the deposit will not be refunded.
If you change the dates of your stay less than 3 days prior to the date of your arrival, the deposit will not be refunded.
In the event of a change in dates more than 3 days before the date of arrival, the deposit may be retained for the new date of 
your visit, subject to apartment availability. If there are no available apartments for your new dates- the deposit will be  refunded.